Accessibility and Availability

  • To follow the treatment plan advised by your care provider

  • To provide contact details of at least one relative who can be approached in case of emergency

Pain Management

  • Ask the doctor or nurse what to expect regarding pain and pain management

  • Discuss pain relief options with the doctors and nurses

  • Work with the doctor and nurse to develop a pain management plan

  • Inform when pain first begins

  • Help the doctor and nurse assess the pain

  • Tell the doctor or nurse if the pain is not relieved

  • Tell the doctor or nurse about any worries regarding taking pain medication

Information Exchange

  • To provide accurate and complete information about your present medical condition including any past illnesses, hospitalization, medications and other relevant details in order to receive appropriate and safe medical treatment

  • To provide correct demographic and general information

  • To give correct details regarding any past illnesses

  • To provide information about any known allergy

  • To give honest update on health status during course of treatment

Involvement in Decision Making

  • To understand that any discontinuation in treatment advised by your care provider or leaving against medical advice would be at your own risk

Respect, Dignity and Consideration

  • To behave in a polite and respectful manner to other patients, hospital staff and doctors

Personal and Information Privacy & Confidentiality

  • To understand that though the confidentiality of records will be maintained, authorized statutory bodies, insurance companies or your payer would be allowed to view your records

Treatment Cost

  • To provide TPA/Insurance details at the time of admission

  • To make timely payments

  • To make deposit as per hospital policy

Concerns and feedback

  • To provide your valuable feedback and suggestions


  • To take care of your valuables and belongings

Not to damage hospital property and to comply with hospital policies (e.g. no smoking, no tobacco chewing, no spitting, maintaining silence etc.)


  • To give consent or refuse medical care or recommended treatment to the extent permitted by law

  • To be informed about any research activity and to refuse to be a part of the study